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Epicor Propello

Updated October 21, 2025

Epicor is a software company that offers industry-specific enterprise resource planning (ERP) solutions. It combines ERP, inventory, and supply chain solutions with decades of experience, helping businesses from manufacturing to retail streamline operations and grow. Propello is Epicor’s cloud-based retail management platform that simplifies operations, enhances customer experience, and scales infinitely.

Pros

  • Mobile access
  • Integrations and APIs
  • Easy to use and Intuitive UX
  • High visibility for order management
  • Onboarding and training
Cons

  • Could use more customizable reporting
  • High monthly fees
  • Some customer support issues
Epicor Propello logo
4.8
Features score
5
Pricing score
4
Support score
5
Reputation score
5

What is Epicor Propello?

Epicor Propello is a cloud-based retail management solution, designed for both single and multi-store workflows. The tool helps retailers grow faster and sell smarter, both in person and online. Through simplified operations, independent retailers can enhance customer and employee experiences and easily grow across channels.

Propello lets you manage your business from anywhere, helping you stay on top of your business functions. It offers retail solutions like inventory tracking, purchasing insights, pricing & POS software, and analytics & reporting tools. Epicor Propello helps you work smarter and better engage workers and buyers, while unifying operations to enhance scalability.

propello dashboard screenshot

Epicor lets you connect and customize workflows. Small businesses can automate tasks, reduce tool-switching, and use real-time data to optimize inventory and prevent stockouts. You can also onboard with ease through mobile onboarding that trains staff in minutes. With built-in learning tools, you can empower your team to work smarter and efficiently without stress.

The tool offers built-in loyalty programs, boosting customer satisfaction and experience. Propello also has offline support, ensuring you can continue to operate even in the event of a power outage or Wi-Fi troubles, maintaining sales and customer loyalty.

Schedule a Demo Visit the Epicor Propello website.

You can scale infinitely with unified operations, such as centralized pricing, inventory, and role-based controls. Epicor Propello offers enterprise-wide visibility and security, allowing you to see how every location and department is faring. High visibility enables managers to identify major business needs and make informed purchase decisions, increasing profitability.

propello point of sale screenshot

Propello has published APIs and integrations, allowing you to connect with other Epicor software, QuickBooks, partner programs, omnichannel workflows, and more.

Other ERP software solutions Epicor’s Propello offers include automated ordering processing, inventory management, intuitive retail point-of-sale (POS), unified pricing across your business, accounts receivable, 24/7 eCommerce, payment processing, connectivity, mobility, and analytics and reporting.

Is Epicor Propello legit?

Epicor was founded in 1972. It’s headquartered in Austin, Texas, but has offices in 34 countries, including the U.S., UK, Australia, Canada, Mexico, and China. The company has thousands of customer reviews across various reputable third-party websites, with an average rating of 4 out of 5 stars. Epicor is an industry-specific ERP system designed to help companies manage core business processes through a suite of integrated modules, including Epicor Eagle, Epicor Scheduling, Epicor Decor Fusion, Epicor Propello, and more.

Propello is a cloud-based retail POS system that maximizes efficiency and profitability. It streamlines business management for independent retailers and wholesalers. Propello is best for businesses in industries such as pet care, lawn & garden, thrift stores, hardware, building supply, automotive, farm & home, pharmacy, and sporting goods.

Overall, third-party customer reviews report positive experiences with Epicor Propello.

propello product page screenshot

Schedule a Demo Visit the Epicor Propello website.

How much does Epicor Propello cost?

Epicor does not list pricing details for Propello. Instead, it offers a comprehensive pricing engine that lets you configure custom pricing tailored to your needs.

Starting price:
Custom
Free trial:
Not Available
Free version:
Not Available

What’s included in every Epicor Propello plan?

All Epicor Propello plans include a comprehensive set of features from checkout to back-office operations. The cloud-based retail management system is designed to manage every aspect of a retail business. As such, each plan includes customer support features, payment processing (including gift cards and credit cards), point-of-sale (POS) tools, inventory management, mobile access, training capabilities, analytics and reporting, and more.

Which features does Epicor Propello offer?

Retail POS Features
Variety of accepted payments
Inventory management
Customer management
Loyalty program
Employee management

Other notable Epicor Propello features

  • Flexible Pricing Engine
  • Mobile Functionality
  • Integrations and Connectivity
  • Onboarding and Training
  • Accounts Receivable
  • Webinars
propello mobile sales screenshot

What types of support does Epicor Propello offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Schedule a Demo Visit the Epicor Propello website.

Epicor Propello user review highlights

We analyzed a dozen user reviews about Epicor Propello from three third-party review websites to provide this summary.

Epicor Propello is a newer platform; as such, third-party reviews are limited at the time of this review’s publication. However, from the reviews that do exist, B2B Reviews was able to get a general sense of the provider’s quality.

Users like Propello’s ease of use and intuitive interface, saying it is easy to navigate and set up. A couple of reviewers specifically mention the speed of the solution, allowing retailers to check out customers and email receipts within seconds. The tool also makes it easy to train new hires, helping seasonal staff prepare for busy seasons. Users also mention they like that Propello helps them track customer purchasing habits and reward them for their loyalty.

However, there are some negative reviews. A few state they would like more customizable reporting. Others mention that the advice line and tool layout are not that helpful. Opinions on customer service are split. Some report that the Epicor team helped solve issues quickly, while others say the representatives were unclear and did not offer the right solutions.

Overall, Epicor Propello has a positive reception, and the parent company itself is well received.

  • Ease of Setup – Customers say that the tool was easy to set up and navigate.
  • Ease of Use – Propello’s ease of use enables businesses to run more registers, shortening lines and improving the customer experience.
  • Features – Users have no issues with Propello’s features. Many say the tool has met their business needs and provided better insight into operations.
  • Quality of Support – Customer service reports are split. Some reviewers were pleased with the quality, while others needed additional support.
  • Value for Money – Some users find the monthly fees costly, but overall, reviewers seem pleased with the tool’s value.

Epicor Propello Contact Information

Parent Company:
Epicor
Headquarters:
Austin, Texas
Year Founded:
1972
Website:
www.epicor.com
Twitter / X:
x.com/Epicor?s=20
LinkedIn:
linkedin.com/company/epicor-software-corp
Instagram:
instagram.com/epicor/

Epicor Propello alternatives

Software Starting Price B2B Reviews Score
Epicor Propello Custom Pricing 4.8
KORONA POS $59 / month 4.8
Square $60 / month 4.5

Epicor Propello Reviews

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