Pet Store POS System Reviews
We gathered a list of well-known and reputable retail POS providers. We then identified those that specifically offer services for pet stores. After, we chose the top 4 based on features, customer reviews, and price transparency. To learn more about how we compiled our list, please read our methodology section.
Epicor Propello – Best for Independent Pet Retailers
Propello is Epicor’s point-of-sale system, designed to optimize operations, enhance staff productivity, and grow pet parent loyalty. Propello is a cloud-based retail management system that’s easy to use, offering comprehensive capabilities to help independent pet retailers increase sales and improve functions.
It streamlines retail workflows, accelerates checkouts and returns, speeds up onboarding, and provides valuable business insights. With simplified operations, you can better provide great service, keeping pet owners and their pets coming back.
Propello offers key features like flexible payment options with integrated credit card processing, customer profiles for personalized checkouts, and loyalty and rewards programs, including Astro Loyalty. It allows you to automatically maintain inventory levels with suggested reordering, product ranking, category management, multi-supplier management, and scheduled report delivery. Empower employees with easy-to-learn POS and guided learning tools, and gain visibility to fetch more sales with embedded analytics, inventory valuation, price exceptions, and end-of-day sales on customizable dashboards.
- Mobile access
- Easy to use and Intuitive UX
- APIs and Integrations
- High monthly fees
- Some customer support issues
Chat with Sales Visit Epicor Propello’s website
Epicor Propello features
- Inventory management: Automates reordering and suggests reordering; supports seasonal purchasing; includes product ranking, category management, multi-supplier management, and scheduled report delivery.
- Multiple Payment Options: Allows customers to make purchases with flexible payment options, including credit and debit cards, gift cards, and cash.
- Loyalty & Rewards: Integrates with Astro Loyalty and lets you use loyalty and rewards programs.
- Reporting & Analytics: Offers actionable insights delivered through embedded analytics, dashboards, and reporting.
How Epicor Propello pricing works
Epicor Propello does not list pricing online; however, it offers a flexible, rule-based pricing engine, which allows retailers to find a package that best suits their business needs.
What markets does Epicor Propello serve?
Epicor Propello serves independent retailers and wholesalers. It thrives in industries like pet care, building supply, lawn & garden, thrift stores, hardware, and more.
Read our full Epicor Propello Review.
KORONA POS – Best for Inventory Management
Korona POS helps pet store owners enhance customer experiences while making their daily operations easier. Korona’s point-of-sale software is easy to navigate, making it user-friendly for you and your staff. The cloud-based software processes transactions fast, eliminating stressful lines and improving customer relations. Korona POS understands that pet stores thrive on loyal customers, so the tool lets you track customers, manage loyalty points, build customer profiles, create promotions, and generate coupons.
Korona POS offers inventory management software that automates ordering. Additionally, Korona is great for multi-location pet stores because its cloud-based system provides access to comprehensive reports and sales trends across locations.
Other key features include customer display desktops, product & staff performance reports, pet shop KPI reports and metrics, ABC product analysis, automated commission tracking, time tracking and employee scheduling, automatic product reorder settings, Astro loyalty integrations, and much more.
- Responsive customer support
- Automated reorder
- Shelf life tools to manage perishable goods
- Lacks an in-house payment processor
- No free version
Schedule a Demo Visit the KORONA POS website.
KORONA POS features
- Inventory management: Provides real-time inventory tracking and automates store inventory levels, ordering processes, sends stock notifications, and generates over- and understock reports.
- Multiple Payment Options: Utilize credit and debit cards, mobile and contactless payments, gift cards, and processor-agnostic solutions.
- Loyalty & Rewards: Track customers, create promotions, manage a loyalty points system, create customer profiles, and generate coupons.
- Reporting & Analytics: Receive accurate cloud reporting, access comprehensive reports, and remotely evaluate sales trends for one or all of your stores to make important business decisions faster.
How KORONA POS pricing works
Korona POS has two pricing options: Core and Retail. The Core plan, starting at $59 per month, is more for standard businesses. The Retail plan, starting at $69 per month, offers retail-specific features like inventory management. There are several add-ons available, ranging from $10 per month per terminal to $50 per month per gate. These include food, invoicing, ticketing, and integration. Both plans have a free trial.
What markets does KORONA POS serve?
KORONA POS is ideal for retail outlets, including pet stores, liquor stores, and convenience stores. It can track the shelf life of perishable items, place age restrictions on specific inventory, and scan licenses at checkout.
Read our full KORONA POS Review.
Lightspeed – Best for Pet Grooming Services
Lightspeed is a POS system that helps pet industry retailers boost sales and build loyalty. Lightspeed allows you to manage inventory, sell anywhere, and control all functions from a single platform. It simplifies operations, scales with you, and provides exceptional customer experiences. The tool offers customizable reporting capabilities, interactive reports, trackable customer information (such as pet names, breeds, and profiles), inventory insights, and online store access.
Lightspeed’s POS enables you to schedule pet grooming services, offering calendar features, notes, service status updates, and more. Additionally, you can reach shoppers wherever they are with Lightspeed’s one-stop commerce platform, selling across media platforms like Facebook, Instagram, Amazon, and more. You can build a new e-commerce website or connect to any website in seconds.
- Mobile-friendly reports
- One register included with each plan
- Scheduling and calendar features
- No free plan
- Order modification can be tricky
Get Started Visit Lightspeed’s website.
Lightspeed Retail features
- Inventory management: Offers stock management features like bulk import, export, and editing actions. It lets you sync thousands of products to your POS. Plus, with Lightspeed NuORDER, you can automate your supplier information.
- Multiple Payment Options: Accepts payments from all major credit and debit cards, Apple and Google Pay. Offers PCI compliance and end-to-end encryption. There are no third-party accounts and no hidden fees.
- Loyalty & Rewards: Offers built-in loyalty programs and lets you send targeted offers and discounts via email and SMS, all from your Lightspeed dashboard. Lets you send custom one-time deals for birthdays, VIP shoppers, and more.
- Reporting & Analytics: Robust, customizable reporting capabilities keep you up to date, no matter where you are. Enables you to track trends over time and offers inventory suggestions based on historical data.
How Lightspeed Retail pricing works
Lightspeed’s pricing changes based on country of residence, number of locations, and number of registers. It has three pricing plans: Basic, Core, and Plus.
The Basic plan starts at $109 per month. It’s best for the essential day-to-day needs of independent retailers. The Core plan starts at $179 per month and is designed for retailers seeking management tools to facilitate business growth. Lastly, the Plus plan starts at $339; it’s tailored for advanced customization and ease of scalability in established retail operations.
What markets does Lightspeed Retail serve?
Lightspeed Retail offers robust inventory management tools, including custom order management, bundled orders, and inventory forecasting. It’s a great program for tracking inventory across multiple locations, including online and in-store storefronts.
eTailPet – Best All-in-One Pet Shop POS
eTailPet is a top pet store POS partner, dedicated to helping small businesses build a loyal customer base and boost revenue. The all-in-one POS solution is great for independent and locally owned pet stores, offering tools to easily manage retail inventory, grooming appointments, payment processing, marketing, and customer loyalty. eTailPet’s complete solution means you don’t have to juggle multiple tools to run your business successfully.
eTailPet helps you build relationships with your pet store customers, design a custom reward system, and create and manage a professional e-commerce website. It has a catalog of more than 160,000 products, making it easy to carry what your customers need. Additionally, eTailPet lets you work directly with manufacturers.
If you offer grooming services, eTailPet lets you manage them in the same system as your retail sales, giving you end-to-end visibility into your business. Other features include vendor credits, marketing tools, and integrations.
- Review customer requests & text receipts
- Seamless integrations
- Easy-to-use, intuitive interface
- Report limits
- Stock limited to the catalogue
eTailPet features
- Inventory management: Syncs inventory between your online store and physical store. Offers a smart order system to ensure you’re always stocked.
- Multiple Payment Options: Enables multiple payment methods, including credit and debit cards, Apple Pay, Google Pay, and more, with end-to-end encryption.
- Loyalty & Rewards: Offers Astro Loyalty integration and lets you customize a rewards system to reward frequent buyers.
- Reporting & Analytics: Track sales trends, receive product suggestions, automate reordering, and save valuable time with detailed reports.
How eTailPet pricing works
eTailPet does not list pricing on its website; instead, it offers custom pricing based on your business needs.
What markets does eTailPet serve?
eTailPet serves pet businesses that focus on selling pet food, grooming services, and other pet supplies.
Compare the best pet store POS systems side-by-side
| Software Name | Why we picked It | Starting price for the cheapest plan | Highlights |
|---|---|---|---|
| Epicor Propello | Best for Independent Pet Retailers | Custom Pricing | Mobile onboarding and training |
| Korona POS | Best for Inventory Management | $59 / month | Great for scalability |
| Lightspeed | Best for Pet Grooming Services | $109 / month | Manages custom orders, gifts, and bundle orders |
| eTailPet | Best All-in-One Pet Shop POS | Custom Pricing | Integrated e-commerce |
What are pet store POS systems?
Pet store point-of-sale (POS) systems are software designed to help manage the daily operations of pet supply retailers, from inventory management to customer relations. Pet store POS software is specialized for pet retail needs, allowing you to sell and track pet supplies, food, and accessories. Additionally, many offer customer loyalty programs, allowing you to reward repeat business and enhance the customer experience.
Pet retail POS solutions provide store owners with a user-friendly tool to automate operations like inventory tracking, reordering, omnichannel sales, and loyalty rewards. Additionally, many offer real-time insights on sales trends and purchase orders, generating helpful sales reports and identifying business needs to help you make informed decisions. Some providers also include tools that verify the age of customers purchasing age-restricted items.
What features should I look for in a POS system for my pet store?
When looking for a POS system for your pet store, identify tools that offer robust inventory management, detail customer and pet profiles, integrated scheduling for services like grooming, and other features vital to your business operations.
Key features to look for include:
- User-friendly interface
- Mobile compatibility
- Inventory management features
- Stock level tracking
- Barcode scanning
- Automatic purchase orders
- Customer relationship management
- Loyalty programs & gift cards
- Marketing tools
- Integrated website builder
- Payment processing options
- Customer support and training
- Scalability
Benefits of pet store POS systems
Pet store retailers can benefit greatly from a pet store POS system. Not only do they improve efficiency and customer relations, but they also streamline inventory management, increase service quality, and enhance customer loyalty programs. These tools automate stock tracking, manage appointments, enable personalized marketing, enhance rewards programs, and create customer profiles to track preferences, purchasing history, and pet information.
How much does pet store POS systems cost?
The cost of pet store POS systems varies widely, ranging anywhere from $60 per month to over $1,000. Price depends on the number of features used, the extent of your business needs, the number of locations and registers, and the POS provider.
Most pet store POS providers have a custom-pricing model, tailoring costs to each business’s specific needs. However, Korona POS offers plans between $59 and $69 per month, making it one of the more affordable options on our list. Additionally, Korona POS offers tool add-ons, allowing you to create the perfect POS system for your business without paying for unnecessary features. These additional modules range from $10 to $50 a month.
Lightspeed is the other POS provider that lists pricing. Costs range from $109 to $339 per month; however, prices depend on where your business is located, the number of establishments, and the number of registers. For this example, we give the monthly prices for a single establishment with one register located in the United States.
Pet store POS system frequently asked questions (FAQ)
Can a pet store's point-of-sale system handle services like grooming or training appointments?
Yes, most pet store POS systems can handle services like grooming or training appointments. However, this feature is not always available, so be sure to research the provider and ask the sales representative about how their product handles scheduling services.
How can a pet store POS system help with my business operations?
Pet store POS systems can improve business operations by streamlining inventory and sales, enhancing customer experiences, and providing valuable data-driven insights.
What are the security risks associated with POS systems?
Some security risks that POS systems may encounter include malware that steals data from memory or keystrokes, physical tampering with devices to install skimmers, and network vulnerabilities such as insecure Wi-Fi connections.
How we chose the best pet store POS systems
TTo determine the best POS providers for pet stores, we compiled a list of the most reputable POS systems that specifically serve pet retailers. We then narrowed that list to the top four based on the features they offered, the markets they serve, brand reputation, and pricing transparency.
- Variety of features: We looked for vendors that offered inventory management, loyalty programs, reporting tools, and other pet care solutions.
- Pricing transparency: We sought companies that offer transparent pricing information or were clear that pricing is custom.
- Onboarding and support: We choose providers that offer multiple customer support options, including phone numbers, email, and online chat, as well as ongoing support services.
- Brand reputation: We gathered data on customer reviews and ratings from trustworthy third-party review sites to gauge each vendor’s reputation with its customers.