What is Paycor?
When it comes to payroll services, Paycor offers many features, such as tax compliance, an employee self-portal, a mobile app, and flexible pay options. A stand-out feature is an AutoRun feature which means you can schedule, scan payroll for errors, and process payroll from anywhere without logging on. You wil receive notifications if there is an error that needs addressed.
Paycor payroll dashboard. Source: Paycor trial.
Because payroll is just a portion of Paycor’s offerings, Paycor also comes with document management, workflow automation, and performance management. At the same time, you can add features ranging from recruiting, time and scheduling, and benefits administrations.
Paycor software reviews indicate that users appreciate the intuitive software and find it easy to set up and use. However, Paycor complaints surface regarding customer service, which can be hard to get ahold of and is sometimes slow to resolve issues.
These reviews accurately reflect what an HR Director using Paycor reported to us in a recent survey. Her company initially started using Paycor because it could handle payroll and was a full HRIS. “Support at initial setup was a dream, they handled everything for us,” she said. It was also a great perk that employees could enter everything themselves. It has gone a long way in keeping them error-free. However, she feels customer service has some room for improvement.
How much does Paycor cost?
Paycor provides individual pricing based on company size and what HR products you need. Plans are developed to help you grow and scale with their payroll and HR products. You can visit Paycor’s website to try it free for 14 days.
Paycor tax verification reporting. Source: Paycor trial.
- Starting price:
- Varies
- Free trial:
- 14 days
- Free version:
- Not Available
Which features does Paycor offer?
| Payroll & HR Software Features | |
|---|---|
| Direct deposit | |
| Tax compliance | |
| Time tracking | |
| Employee self service | |
| HR addons | |
| Applicant Tracking | |
| Benefits administration | |
Other notable Paycor features
- Talent management
- Workforce management
- Employee experience
- Recruiting
- Expenses
Paycor people management feature. Source: Paycor trial.
What types of support does Paycor offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
Paycor user review highlights
We analyzed 3,609 user reviews about Paycor from four third-party review websites to provide this summary.
Our research into Paycor payroll services and ATS indicate that while the software is user-friendly and reliable, Paycor customer service seems to be an issue for some users. “I used to be able to call and get an answer in less than an hour. Now it takes an hour on hold, then you have to send an email, they don’t respond to the email, etc.,” says one Paycor user we spoke to.
On the other hand, Paycor reviews indicate that it has a lot going for it. Users agree that Paycor software is easy to learn, set up, and use. It’s intuitive and provides a streamlined payroll service that saves time.
- Ease of Setup – while most Paycor users agree that setup was easy, a few gripes surface about promises made for a whole support team to help with onboarding without follow-through.
- Ease of Use – Paycor reviews report that the user interface is intuitive and easy to use.
- Features – features that stand out in user reviews include helpful employee self-service, automation tools, and intuitive software.
- Quality of Support – Paycor customer service is said to be somewhat lacking. They are hard to get in touch with, don’t respond to tickets, and often don’t help resolve issues.
- Value for Money – users appreciate that Paycor can streamline payroll processes saving companies time – one customer even reports her payroll staff saving 1 to 25 hours a month by using Paycor.
Paycor time off request dashboard. Source: Paycor trial.
Paycor Contact Information
- Parent Company:
- Paycor
- Headquarters:
- Cincinnati, Ohio
- Year Founded:
- 1990
- Website:
- paycor.com
- Facebook:
- facebook.com/paycor
- Twitter:
- twitter.com/paycorinc
- LinkedIn:
- linkedin.com/company/paycor
- Instagram:
- instagram.com/paycorinc
- YouTube:
- youtube.com/@PaycorInc