Shopify

What is Shopify POS?

Shopify POS is a unique omnichannel system that truly understands and accommodates retailers selling both online and in-person. Using the free Shopify App, you can process online and in-person transactions and arrange for delivery or curbside pickup. If you don’t use the free app, you can use your own hardware, or Shopify has hardware available for an extra cost.

Hardware that’s available as an add-on. Source: Shopify free trial.

Shopify POS has four plans ranging in price from $5 to $399 per month, depending on if you’re a casual seller or a huge retail conglomerate. Like most payment processing systems, it does charge a credit card fee.

The system has features supported by a single back-office interface, an intuitive app, and fully integrated hardware. The features include inventory, staff, and customer management, as well as marketing tools and reporting.

Users find Shopify POS very easy to set up and use. Shopify reviews indicate that the program is intuitive, laid out well, and offers many features that make running a business easier. We especially like that it links to social media and provides in-depth analytics.

Manage staff, set up shipping, arrange in-store pick up, and customize receipts. Source: Shopify 3-day trial.

Is Shopify POS legit?

Shopify started as a company that wanted to sell snowboards online, but when they couldn’t find the tools they needed to be successful, they made their own, and Shopify was born. Since then, it has grown to help millions of businesses get started, run, and grow worldwide. Whether you are selling online, in a retail store, or on the go, Shopify is making commerce easier, more accessible, and better for everyone.

How much does Shopify POS cost?

Shopify POS plans start at $5/month.

Starting price:

$5 per month

Free trial:

3 Days

Free version:

Not Available

In-store processing fees:

2.7% + $0

Online processing fees:

2.9% + $0.30

AfterPay:

3.5% + $0.15

What’s included in every Shopify POS plan? Every Shopify POS plan comes with Shopify POS Lite, which includes simple customer profiles, returns accepted at the original place of purchase, and limited staff access. All plans also have 24/7 customer support, the free Shopify app, and inventory tracking online and in-person. The Starter plan also includes a simple online store and one administrative account.

Shopify accepted payments. Source: Shopify free trial.

Shopify’s Retail plan includes one POS pro account, two admin accounts, and unlimited POS logins. The Basic jumps up to a custom online store, and the Advanced plan has a custom online store plus allows for 15 admin accounts. You can add POS Pro to any plan for $89 per location. POS Pro includes staff, customer, and inventory management, as well as omnichannel selling.

Which features does Shopify POS offer?

Other notable Shopify POS features

• Marketing tools
• Digital and physical gift cards
• Free Shopify POS app
• Omnichannel selling

Shopify marketing tools and dashboard. Source: Shopify 3-day trial.

What types of support does Shopify POS offer?

Shopify POS user review highlights

We analyzed 2,689 user reviews about Shopify POS from four third-party review websites to provide this summary.

Users of Shopify POS are less than impressed with the customer service. Many reviewers express annoyance over unresolved issues, lack of communication, and trouble getting a representative on the phone.

Shopify POS scores high with reviewers who say it offers a wealth of features that make running your business easier. Everything from managing products to monitoring sales is easy to navigate and keep tabs on. Shopify reviews further suggest that the software is highly intuitive, the provided marketing tools make a big difference, and the ability to link to social media is a great perk.

• Ease of Setup – users have no complaints about getting Shopify POS set up and integrated with other programs.
• Ease of Use – reviewers say Shopify POS is a clean, straightforward interface laid out well and easy to navigate.
• Features – users appreciate the sheer amount of features offered but most especially appreciate the inventory management and marketing tools provided.
• Quality of Support – customer support is where things get dicey with Shopify. Some users say customer service is good, while others say it’s hard to get in touch with an actual person and that many issues go unresolved.
• Value for Money – Shopify POS reviewers say that the well-done features make it easy to run a business and that the price is competitive for what you get. However, there are a few gripes about hidden fees to look out for.

Set up and manage social media selling. Source: Shopify free trial.

Shopify POS Contact Information

Parent Company:

Shopify

Headquarters:

Ottawa, Canada

Year Founded:

2004

Website:

shopify.com/pos

Facebook:

facebook.com/shopify

Twitter:

twitter.com/shopify

LinkedIn:

linkedin.com/company/shopify

Instagram:

instagram.com/shopify

TikTok:

tiktok.com/@shopify

YouTube:

youtube.com/c/shopify

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