ChurchTrac

Updated November 22, 2022

ChurchTrac is a cloud-based church management software that utilizes features like member management, giving management, worship planning, accounting, and event planning to bring churches organization and closer to their goals. The lowest-priced plans in ChurchTrac are for 75 members or less, making ChurchTrac most valuable for small congregations or those just starting with church management software.

churchtrac logo

What is ChurchTrac?

ChurchTrac software is a complete church management system wrapped up at a low price. ChurchTrac pricing is broken down into three plans: Free, Standard, and Plus. At the lowest price on our list, users can pay as little as $6 a month for up to 75 users. Due to the low ChurchTrac cost, it is perfect for small churches or those just diving into church management software.

churchtrac member management dashboard screenshot

Screenshot: ChurchTrac online member management sorted by active users. Source: ChurchTrac login member management dashboard.

The list of ChurchTrac features is extensive. It is, first and foremost, a member management software, and users appreciate this feature the most. ChurchTrac users can create member profiles and assign them to smart groups. From there, they can sort members by any number of parameters and communicate with different groups. Directories can also be created quickly, and member management can be used to check members into events and childcare.

Beyond member management, ChurchTrac software allows users to manage giving, accounting, plan events, and create worship services.

ChurchTrac Church Connect, which gives church leaders the ability to create a customer-facing app and website, is available in the paid tiers. This is instead of a traditional mobile app found in an app store.

Overall, ChurchTrac reviews are positive, and users recognize its true member management power. Many reviewers point out that you won’t find a more complete and better option on the market for the price point.

churchtrac admin dashboard screenshot

Screenshot: Admin dashboard upon ChurchTrac login. Source: ChurchTrac 30-day free trial.

ChurchTrac Pros and Cons

Pros
  • Worship planning is included
  • Free data migration
  • Accounting included
  • Church Connect, a member-facing portal
  • Member check-in/check-out kiosk
Cons
  • No mobile app
  • Limited SMS messaging
  • Phone support is limited to scheduling a call
churchtrac worship planning dashboard screenshot

Screenshot: Worship planning dashboard that is included in the Plus plan. Source: ChurchTrac free trial.

How much does ChurchTrac cost?

ChurchTrac plans start at $6/month.

Starting price:
$6 per month
Free trial:
30 Days
Free version:
Available
ChurchTrac Pricing & Plans
Free Standard Plus
Starting at $0 / month Starting at $6 / month Starting at $18 / month
75 Users 75 Users 75 Users

What’s included in every ChurchTrac plan? ​​Each ChurchTrac plan includes the ability to manage and organize up to 75 users, including free imports and backups, and the ability to create directories and print reports. Tech support and some messaging are also included.

Once you move up to the Standard plan, you can track giving, online donations and pledges, family check-in and attendance tracking, event sign-ups, priority support, and Church Connect – a website and mobile app builder for congregation outreach. In the Plus plan, you get even more, including worship planning, scheduling, and accounting.

churchtrac church connect screenshot

Screenshot: ChurchTrac Church Connect, available starting in the Standard plan, is a customized web page, app, and member portal that uses a card-based interface to communicate with your congregation. Source: ChurchTrac free trial.

Which features does ChurchTrac offer?

Church Management Software Features
Manage members, sort them into smart lists, and track activity and involvement
Message members through email and text for outreach and communication
Event planning functions and the ability to check members in and out through kiosk stations
Accept text and online giving, track giving, generate reports, and manage accounting
Integrates with MailChimp

Other notable ChurchTrac features

  • Accounting features such as fund tracking, expenses, and the ability to create a budget
  • Church Connect member portal, mobile app, and website
  • Plan your worship, including song choices, volunteer schedule, and service templates
churchtrac reports screenshot

Screenshot: ChurchTrac reports that are available. Source: Giving dashboard, including ChurchTrac online giving reports.

What types of support does ChurchTrac offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

ChurchTrac user review highlights

We analyzed 592 user reviews about ChurchTrac from 2 third-party review websites to provide this summary.

ChurchTrac reviews indicate that most customers are overly satisfied with the church management software despite a few minor flaws. The lack of a ChurchTrac app is one issue that several users mention, especially those on the free version that doesn’t include Church Connect. Several of those that have ChurchTrac Church Connect in their plan still point out that it would be much easier for their congregation to just go to an app store and download an app instead of going through Church Connect.

Other minor gripes in ChurchTrac software reviews include a lack of customization, limited reporting features, and the fact that ChurchTrac online giving, donations, and payments can only be accepted with an active Stripe account, which some users don’t have. Additionally, we saw a few complaints that users just wanted to talk to customer service but couldn’t get anyone on the phone.

A few users said their ChurchTrac login stopped working. When they tried to resolve the issue by email, support stopped responding. Interesting, this is the same thing that happened to us. We activated the free trial, but our password promptly stopped working. We followed their customer service support recommendation and scheduled a call. They called us promptly at the assigned time and were very friendly and helpful. It turns out that our account was suspended due to their tight security, and once we confirmed over the phone that we were writing a review and who we were, they immediately gave us access back. We found their service to be very prompt, friendly, and helpful.

ChurchTrac reviews that are positive are glowing. Users appreciate the church management software and marvel at how cheap it is for a complete system. Reviewers say everything is right at your fingertips and easy to find, and the reporting functions are spot on. One user says the end-of-the-year reporting is error-free – a first for her church. The thing that most users appreciate the most, though, is member management. From tracking members to new visitors, the outreach and follow-up are made simple through ChurchTrac software. It also makes it easy to sort members into groups for easy communication. Furthermore, reviews indicate that most (aside from the few gripes mentioned above) find ChurchTrac support responsive and helpful.

  • Ease of Setup – Reviewers of ChurchTrac online say that it’s a straightforward setup that allows you to get going quickly.
  • Ease of Use – Users report that everything you need in ChurchTrac is at your fingertips, making it very easy to operate.
  • Features – ChurchTrac features that are most gushed over in reviews are the member management features. Users love how easy it is to keep members organized, up-to-date, and sorted into smart groups for easy access.
  • Quality of Support – ChurchTrac support garners mixed reviews, with some users saying it’s speedy and helpful. In contrast, others find that a response from support takes a while and doesn’t always resolve the issue.
  • Value for Money – ChurchTrac reviews indicate that users find it the cheapest on the market and of great value. One user calls it a great online database that won’t break the bank, while another says it’s a complete system for a far lower price.

ChurchTrac Contact Information

Parent Company:
ChurchTrac Software
Headquarters:
Jacksonville, FL
Year Founded:
2002
Website:
churchtrac.com/
Facebook:
facebook.com/ChurchTrac
Twitter:
twitter.com/ChurchTrac
LinkedIn:
linkedin.com/company/churchtrac
Instagram:
instagram.com/churchtracsoftware
Pinterest:
pinterest.com/ChurchTrac
YouTube:
youtube.com/c/churchtracsoftware
Vimeo:
vimeo.com/churchtrac

ChurchTrac alternatives

Software Starting Price B2B Reviews Score
ChurchTrac $6 / month 4.25
Shelby Systems $35 / month 4.25
Breeze $67 / month 4.75

ChurchTrac Reviews

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