What is GoCo?
GoCo is a flexible HR software that offers many services to automate workflows of complex HR tasks leaving you room to focus on other aspects of your business. Features and tools include onboarding, payroll, benefits, compliance, document management, time tracking, and performance management. As the saying goes, “If it ain’t broke, don’t fix it,” and GoCo thrives here. It offers many integrations to help the software easily fit in with the current HR processes already working for you instead of replacing what already works.
Onboarding a new employee in GoCo. Source: GoCo tour.
One standout feature is MagicDocs – the software’s core HR record management piece. MagicDocs streamlines employee record management, allows for convenient e-signatures, and enables users to insert, customize, and report on everything from one central location in the system.
Team directory and sample organization chart. Source: GoCo tour.
Because GoCo uses an a la carte model, there is one flat rate – $5 per employee per month to start, and the price is then customized depending on what features you choose to add to your plan.
GoCo receives excellent reviews. Users appreciate how easy it is to use, the workflows they can set up, and the plethora of convenient features that make their jobs easier. Many users attest that the software saves them so much time that they can give back to more significant tasks in their company.
Workflow management with templates available. Source: GoCo tour.
Is GoCo legit?
Founded in 2015, GoCo currently has over 100,000 happy users. Notable investors like Salesforce Ventures back the company, and GoCo has been recognized by industry experts, including Forbes, Huffington Post, and Entrepreneur Magazine. GoCo is flexible to meet its customers’ exact needs, prides itself on excellent customer service, and inserts transparency, integrity, collaboration, evolution, value, and passion in everything they do.
How much does GoCo cost?
GoCo plans start at $5/employee/month.
- Starting price:
- $5 per month / per employee
- Free trial:
- Not Available
- Free version:
- Not Available
What’s included in every GoCo plan? Since GoCo offers so much flexibility and ways to customize each plan, they don’t provide many pricing details. What we could uncover in our research is that all plans start at $5 per employee per month and increase depending on what you add to your plan. Your choices include onboarding, payroll, compliance, communications, documents, time tracking, reports, advisors, benefits, performance management, workflows, and integrations.
Which features does GoCo offer?
| HR Software Features | |
|---|---|
| Onboarding | |
| Benefits opt in | |
| Time tracking | |
| Payroll | |
| Employee records management | |
Other notable GoCo features
- Compliance
- Team communications
- Reporting
- On-demand HR experts
- Performance management
- Automated workflows
- Integrations with over 100 apps
GoCo benefits administration. Source: GoCo tour.
What types of support does GoCo offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
GoCo user review highlights
We analyzed 444 user reviews about GoCo from three third-party review websites to provide this summary.
GoCo receives the best user reviews out of all the HR software we reviewed, but it isn’t without a few complaints. The main issue seems to be that customer service can take a while to get in touch with, and even then, they often send a link to an article or training to resolve the issues instead of handling the issue head-on. Some users also feel like GoCo could offer more features, and even the features offered could be more polished and less glitchy.
Of the many positive reviews that GoCo receives, many reviewers attribute the clean, easy-to-use interface to their success. Others like that it creates intuitive workflows that reduce paperwork and save time. Most users find the features offered convenient, the software easy to set up, and the customer service representatives very professional and friendly.
- Ease of Setup – our GoCo research found no complaints about setup. Most users found it easy to get going, and the support during the process very helpful.
- Ease of Use – Goco reviews indicate that the UI is very easy to use once you get the hang of it.
- Features – many features help GoCo stand out, including onboarding, payroll, benefits, time tracking, and PTO management.
- Quality of Support – while users report that GoCo customer service reps are generally friendly, they often aren’t helpful. Instead of personally resolving the issue, they simply send links for self-guided troubleshooting.
- Value for Money – most reviewers agree that by creating optimal workflows and drastically cutting down on manual entry and paperwork, GoCo is well worth the cost. Users note that the software is very convenient and saves a lot of time.
GoCo payroll tools. Source: GoCo tour.
GoCo Contact Information
- Parent Company:
- GoCo.io
- Headquarters:
- Houston, TX
- Year Founded:
- 2015
- Website:
- goco.io
- Facebook:
- facebook.com/gocoio
- Twitter:
- twitter.com/gocoio
- LinkedIn:
- linkedin.com/company/goco-inc
- Instagram:
- instagram.com/gocoio
- YouTube:
- youtube.com/@gocoio