Homebase

Updated November 1, 2022

Homebase staff scheduling software is designed with small businesses and hourly workers in mind. Utilizing a robust mobile app, time clock, messaging, and team communications, Homebase scheduling allows managers to create schedules, view their coverage, and message employees about their shifts as well as open shifts, so they’re always covered.

homebase logo

What is Homebase?

Homebase is primarily an employee scheduling app but also offers payroll services, HR advising, and job boosting for additional fees. The Homebase scheduling app combines time tracking, auto-scheduling, shift swapping, messaging, and a mobile app to ensure your shifts are covered every time.

homebase manager dashboard screenshot

Screenshot: Manager dashboard upon Homebase login. Source: Homebase program trial.

Homebase pricing has four plans: Basic, Essentials, Plus, and All In One. The basic level is free if you are just scheduling one location and a great opportunity for small businesses to save time and money on staff scheduling software.

Starting at the Essentials level, you pay monthly per location. As you progress in pricing tiers, you get team communications, performance tracking, remote/field team tools, PTO tracking, labor costs and budget management, and policies and permissions.

In the highest-priced plan, All In One, you get hiring tools, employee documentation, and HR and compliance support. Homebase customer service is the same level across all pricing tiers.

homebase employee dashboard screenshot

Screenshot: Employee dashboard upon Homebase login. Source: Homebase scheduling app.

Managers and employees report that the Homebase app is incredibly easy to use and appreciate the robust set of features like auto-scheduling, shift swapping, shift reminders, messaging, team communications, and more.

The Homebase employee scheduling app is the perfect way to schedule hourly employees and ensure all your shifts are covered in most service industries.

homebase messaging features for managers screenshot

Screenshot: Managers can message (far right of screenshot) a group of employees, an individual team member, or send an announcement to the entire team through the Homebase app. Source: Homebase

Homebase Pros and Cons

Pros
  • Comprehensive free plan available
  • Employee and manager app
  • Allows scheduling past 10 days
  • Designed for hourly employees
  • Encourages team communications
Cons
  • Must pay for more than one location
  • Offers cash advances to employees
  • Limited customizations

How much does Homebase cost?

Homebase plans start at $20/month.

Starting price:
$20 per month
Free trial:
14 Days
Free version:
Available
Homebase Pricing & Plans
Basic Essentials Plus All In One
Starting at $0/month Starting at $20/month Starting at $48/month Starting at $80/month
One Location Only Per Location Per Location Per Location

What’s included in every Homebase plan? All price tiers on the Homebase program include time tracking, timesheets, time clocks, scheduling and availability, the Homebase app, group and individual messaging, and hiring.

Which features does Homebase offer?

Employee Scheduling Software Features
Input employees’ availability to automatically populate future schedules.
Multi-location scheduling available on the paid plans.
Mobile app accommodates employee time off requests and pick up shifts, while managers can create schedules and message employees.
Manager-approved shift swapping is available.
Time tracking with time clocks on devices.
homebase time clock screenshot

Screenshot: Homebase time clock eliminates a paper trail and the need for paper timesheets – something the company prides itself on. Source: Homebase scheduling app.

Other notable Homebase features

  • Job posts and applicant tracking
  • Scheduling beyond ten days
  • POS and payroll integrations
  • Hiring and onboarding
  • Employee documentation
  • HR and compliance tools
  • Labor cost and budget controls

What types of support does Homebase offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Homebase user review highlights

We analyzed 960 user reviews about Homebase from three third-party review websites to provide this summary.

While most Homebase reviews are positive, a few things stand out as issues. The biggest is that users don’t like that the Homebase app offers employees cash advances. Some users remark that this offer is tempting and wish it wasn’t there, while one manager goes as far as to call it unethical to his employees. Beyond that, other minor gripes include the need for more integrations. Some users dislike that admins must approve a lot that employees could do themselves, and reviewers say that reporting could be improved.

The Homebase scheduling app garners many positive remarks in Homebase scheduling reviews. Users find it a clean, not overly complicated design with everything laid out well and easy to find. Managers say that setting up schedules and communicating with employees is especially easy, while employees value the reminder one hour before their shift starts. The shift swapping feature really impresses users, and managers love that it will schedule applicants for interviews and even send them an email confirmation.

  • Ease of Setup – Users say that setting up the Homebase program is easy. Just set up a Homebase login and start scheduling.
  • Ease of Use – With a clean interface, users find the Homebase app easy to navigate and create a schedule. Editing schedules is also easy, and users appreciate the schedule automation.
  • Features – Many features of the Homebase scheduling app are loved, including shift swapping, schedule automation, and shift reminders.
  • Quality of Support – Not many users report needing to use Homebase customer service, but those that do find it responsive and resourceful.
  • Value for Money – Users call the Homebase scheduling app invaluable for planning out schedules and seeing what coverage they have.
homebase schedule overview screenshot

Screenshot: Schedule overview giving managers a complete view of shifts, coverage, wages spent, and hours used. Source: Homebase employee scheduling dashboard.

Homebase Contact Information

Parent Company:
Homebase
Headquarters:
San Francisco and Houston
Year Founded:
2015
Website:
joinhomebase.com
Facebook:
facebook.com/HomebaseHQ/
Twitter:
twitter.com/joinhomebase
LinkedIn:
linkedin.com/company/homebase-app
Instagram:
instagram.com/homebase/
TikTok:
tiktok.com/@homebaseapp
YouTube:
youtube.com/c/HomebaseApp

7shifts alternatives

Software Starting Price B2B Reviews Score
Homebase $20 / month / location 4.75
Deputy $4.20 / month / employee 4.75
7shifts $29.99 / month / location 4.75

Homebase Reviews

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