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Less Annoying CRM

Review by RAECHEL CONOVER
Updated May 20, 2024

Less Annoying CRM is refreshingly straightforward. It’s a CRM with clear-cut pricing and features that help you and your team increase closed deals, productivity, and customer satisfaction. As your CRM partner, Less Annoying CRM has your best interest in mind and provides supportive customer service representatives who go above and beyond to help you resolve your pain points and succeed.

Pros

  • Real-person customer support
  • Affordable pricing
  • Easy to scale
  • Feature-rich
  • Intuitive user interface
Cons

  • Customer support is not 24/7
  • Lacking advanced reporting
Less Annoying CRM logo
Best for SMBs and Startups
4.9
Features score
6
Pricing score
5
Support score
4.5
Reputation score
5

What is Less Annoying CRM?

Designed with small teams in mind, companies with ten users or less aren’t stuck with a “lite” version. You get exceptional software, price, and service as if you were an entire enterprise team. Key features include customer data management all in one place, a centralized team calendar, customizations, a dashboard showing your clear lead pipeline, web-based access from any device, and numerous popular integrations.

less annoying crm dashboard

Your workspace in Less Annoying CRM is your initial dashboard that you can customize to meet your needs.

One of the most significant stand-out features of Less Annoying CRM is their customer service. As a family-owned company, they understand the true value of how they treat their customers. With Less Annoying CRM, you get a real person on the phone or through email—never a bot or AI.

Plans and pricing are simple—there’s just one plan, no matter how many users you have. It’s a low rate for many features—unlimited pipeline, users, and contacts, you get the point. There are no tiers for paying more. You also get free updates, 25GB of storage per user, and mobile access.

Users find Less Annoying CRM, just that—less annoying. They report that it’s easy to understand and use and say the customer service representatives are friendly and helpful. Almost every review we found gushed over the software, and many reported that they would be lost without it.

customer contact fields

Create custom fields to log contact information and notes more easily.

Is Less Annoying CRM legit?

Founded in 2009 by two brothers, Less Annoying CRM was built to help small businesses succeed. The goal is to provide not just a service but a partnership where small businesses have the tools, knowledge, and support they need to succeed without swimming through buzzwords, confusing plans, and long-term contracts.

Our experience with Less Annoying CRM matches this mission. We have found them to be a genuinely caring company that wants to help make success easier for small businesses. They are easy to reach and helpful and provide a straightforward service and platform that lets you jump right in.

How much does Less Annoying CRM cost?

Less Annoying CRM plans start at $15.

Starting price:
$15 per month per user
Free trial:
30 Days
Free version:
Not Available

What’s included in every Less Annoying CRM plan?

Less Annoying CRM has one plan that works for your business, regardless of size or number of users. For $15 a month per user (plus applicable taxes)—you get unlimited users with permissions set up. Your company can store and manage unlimited company contacts, operate off a centralized calendar, manage unlimited pipelines, create unlimited custom fields, manage tasks, and get free feature upgrades as they happen.

In addition, you get web access on any device, and each user gets 25GB of file storage. There are no hidden fees, you aren’t locked into a contract, and you can rest easy knowing the company has only raised its rates once in 14 years (due to inflation).

less annoying crm integrations

Many integrations are included with Less Annoying CRM so that you can easily work with the software that already works for you.

Which features does Less Annoying CRM offer?

CRM Software Features
Customization: customized pipelines and unlimited custom fields
Customer management: organize and store unlimited company contacts
Automation: create workflows that work for you
Integrations: numerous integrations so you can work with tools you already have
Reporting: several built-in reports and dashboards to see your activity and track leads

Other notable Less Annoying CRM features

  • Data security
  • Web-based mobile access
  • Task management
  • Centralized team calendar
  • File storage
less annoying crm calendar

Team calendar is in one centralized location in Less Annoying CRM.

What types of support does Less Annoying CRM offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Less Annoying CRM user review highlights

We analyzed 1,219 user reviews about Less Annoying CRM from four third-party review websites to provide this summary.

In our deep dive into Less Annoying CRM, we found that users have little to complain about. Almost all of the reported drawbacks seem to be one-off complaints; for instance, one user got confused uploading data, but the support team stepped in and helped him. One reviewer notes that an assigned customer service representative would be useful, while another feels the reporting could be a little more advanced.

lead pipeline on less annoying crm

Lead pipeline report in Less Annoying CRM.

On the plus side, Less Annoying CRM gets positive reviews across the board. Many, many users say they would simply be lost without it. Reviewer sentiments indicate that the software is intuitive and easy to use, set up, sync, and customize. They find it a versatile program with amazing customer service.

Our experience with Less Annoying CRM is in line with these comments. We found the platform to be very easy to set up and use, there are plenty of education materials, and the customer service representatives are some of the nicest and most helpful in the business.

  • Ease of Setup – one reviewer reports that he was up and running within a day, and most users echo the ease of setup.
  • Ease of Use – easy, easy, easy is what almost all reviews we read indicate. The program is intuitive and all-around easy to use.
  • Features – the synced calendar and notes features are highly appreciated, as are the easy customizations and intuitive interface.
  • Quality of Support – Less Annoying CRM stands out in customer reviews for friendly, helpful, fast, and courteous customer service.
  • Value for Money – users can’t believe all the features and one-on-one customer service they get for such a low price tag. Users also report that it’s a versatile software that they would be lost without.

Less Annoying CRM Contact Information

Parent Company:
Less Annoying CRM
Headquarters:
St. Louis, MO
Year Founded:
2009
Website:
www.lessannoyingcrm.com
Facebook:
facebook.com/LessAnnoyingCRM
Twitter:
twitter.com/LessAnnoyingCRM
LinkedIn:
linkedin.com/less-annoying-crm
YouTube:
youtube.com/c/Lessannoyingcrm

Less Annoying CRM alternatives

Software Starting Price B2B Reviews Score
Less Annoying CRM $15 / month / user 4.9
HubSpot CRM $27 / month / 2 users 4.8
Pipedrive $14.90 / month / user 4.8

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