What is OnPay?
OnPay is a stand-out payroll software that garners high praise for simplified systems and friendly, helpful customer service. The feature-rich platform combines a straightforward pricing strategy with both payroll and HR tools that help small to mid-size businesses thrive.
Payroll features include unlimited multiple state payroll runs, tax filings, multiple pay options, rates, schedules, garnishments and withholdings, an employee self-service portal, deep software integrations, and award-winning customer service. HR features include benefits, PTO management, onboarding, e-signing, tax forms, employee records, compliance audits, org charts, and integrated workers comp. While it does lack time tracking and accounting features, it integrates with leading HR platforms that offer this feature, like QuickBooks.
OnPay is available in all 50 states and has one simple pricing plan that gives you all the necessary features. The customer service has extended weekend hours, going above and beyond what many competitors offer. Overall, customers praise OnPay, saying it makes their jobs easier and that it’s a delight working with them.
Is OnPay legit?
OnPay was founded in 2007 by a family payroll business. What started with six payroll clerks providing service to 200 small businesses has become an online software that now serves thousands of customers and offers HR tools, benefits, and more. Earning high praise and awards, OnPay stands out for providing features that others don’t all under one low-cost plan. This is one company that will go the extra mile to help small businesses succeed.
Get Started Visit OnPay’s website.
How much does OnPay cost?
OnPay plans start at $40.
- Starting price:
- $40 per month + $6 per person
- Free trial:
- 30 Days
- Free version:
- Not Available
What’s included in every OnPay plan?
OnPay has a straightforward pricing structure with no hidden fees or sneaky extra costs. You simply pay a flat $40 base fee monthly plus $6 per employee per month. You get all the full-service payroll features, HR tools, benefits, and award-winning customer support backed by 30 years in the payroll business.
Which features does OnPay offer?
| Payroll Software Features | |
|---|---|
| Direct deposit | |
| Tax filing | |
| Employee self-service | |
| HR add-ons | |
Other notable OnPay features
- Benefits
- HR tools
- Integrations
- Onboarding
- PTO management
- Org charts
- Workers comp integration
Get Started Visit OnPay’s website.
What types of support does Less Annoying CRM offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
OnPay user review highlights
We analyzed 1,026 user reviews about OnPay from four third-party review websites to provide this summary.
Reviewers that love OnPay really love OnPay—many report zero complaints. However, we identified one common thread of complaints about OnPay—taxes. Several users have pointed out that setting up tax deductions is confusing, while others have reported that OnPay has underpaid taxes on their behalf. This probably has to do with a confusing setup, but it is an issue to note.
On the other hand, most users have no issues with OnPay. Most reviews are simply glowing. Of the positive feedback, customer support gets high marks, and everything from setting up to running payroll from anywhere is reported to be very simple. Users love the program and can find fast resolutions even if they have issues.
- Ease of Setup—Users say the setup is simple aside from the tax deductions.
- Ease of Use—Simplicity is the name of the game, and users have no complaints about using OnPay.
- Features—Customer service is a standout feature, as is the simple act of running payroll and the ability to print W2s and 1099s yourself.
- Quality of Support—OnPay has an award-winning customer support team that reviewers say is knowledgeable, friendly, and timely. They also have good follow-ups to make sure issues get resolved.
- Value for Money—Users agree that the price is outstanding for the number of features included in the program.
OnPay Contact Information
- Parent Company:
- OnPay, Inc.
- Headquarters:
- Atlanta, GA
- Year Founded:
- 2007
- Website:
- https://onpay.com/
- Facebook:
- facebook.com/OnPayInc/
- Twitter:
- twitter.com/onpay_payroll
- LinkedIn:
- linkedin.com/company/onpay-inc/
- Instagram:
- instagram.com/onpay/
- YouTube:
- youtube.com/c/onpayinc