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Absorb LMS

Review by RAECHEL CONOVER
Updated December 22, 2023

Absorb LMS is one of the most highly recommended learning management systems for businesses. It works well for small- and mid-sized businesses but is especially good for enterprises and larger companies. Absorb LMS is a well-rounded learning management system that offers unique features like branded dashboards to train a company’s different groups of people, from internal employees to external vendors and customers.

Pros

  • Onboarding success specialist assigned for easy setup
  • Easy to learn for users and admins
  • Scalable to any enterprise business
  • Fully integrated LMS e-commerce module to sell courses
  • Thousands of pre-built online courses available
Cons

  • Customized pricing
  • No free version
Absorb LMS logo
Best for Business
4.7
Features
5
Pricing
3.5
Support
5
Reputation
5

What is Absorb LMS?

Absorb LMS is a modern AI-powered learning management system that offers a robust round of features that appeal to SMBs and enterprise businesses looking to train their employees, partners, and customers.

Absorb LMS has a tailored approach to its pricing, which means you’ll need to speak with a representative who will help you choose a pricing model that best fits the unique needs of your company. Some costs you can expect from Absorb LMS are a one-time setup fee and a monthly licensing fee based on the number of internal and external users.

absorb lms logo

Absorb LMS easy-to-use dashboard. Source: Absorb LMS 10-day free trial portal.

One thing that impresses us about Absorb LMS is the learner dashboard. Admin users can set up different branded dashboards for different users. So, enterprise companies can create different branded learning experiences for training external partners and internal employees. We found the dashboard extremely straightforward – no searching for what we need. It is all laid out in front of you, and you waste no time finding what you need.

absorb lms screenshot

Absorb LMS menu. Source: Absorb LMS 10-day free trial portal.

How much does Absorb LMS cost?

Starting price:
Not disclosed.
Free trial:
10-day free trial portal access.
Free version:
No

We spoke with a representative from Absorb LMS who disclosed that pricing is built out on a case-by-case basis. Each quoted price does include a one-time setup fee and a monthly license fee that is created based on the functions your company needs, as well as the number of internal and external users.

What’s included in every Absorb LMS plan?
All plans start with Absorb LMS as the core product, while additional features like gamification, business intelligence dashboards, and other add-on modules give you flexibility to design the learning management system that’s perfect for your business. Companies can work with Absorb LMS to design a plan and platform to meet their exact needs.

Which features does Absorb LMS offer?

Learning Management System Features
Various Learning Formats
Social Learning
Testing and Analytic Reporting
Certifications and Badges
Course Library

Other notable Absorb LMS features

  • Sell courses with an e-commerce module
  • Branded learning for all your groups of learners
  • AI intelligence and capabilities that simplify admin tasks and offer more opportunities to learners
  • Mobile app
  • Pre-built turnkey integrations
  • E-signatures
  • Pinpoint is a feature that timestamps video lessons so learners can come back and reference them as well as makes the content searchable
  • SCORM 2.0 compliant
  • Global resources
  • Automated enrollments
  • Question banks

What types of support does Absorb LMS offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Absorb LMS user review highlights

We analyzed 425 user reviews about Absorb LMS from five third-party review websites to provide this summary.

Critical reviews of Absorb LMS tend to stem from the functionality of certain aspects of the system. One of the biggest gripes from multiple users is the reporting feature. Many said it runs either mass reports or individual, but no in between. So, you can’t pick a sub-group of learners to get reports on. We also read complaints about integration issues, while others gripe that configuration processes could be smoother on the backend.

Regardless of the gripes, the consensus is that the program has a lot of potential and gets better with each update. Ease of use seems to be a huge proponent of Absorb LMS. Users love that it is very straightforward and easy for learners and admins to pick it up and run with it. The user dashboard and course search function also really appeal to users.

absorb lms course catalog screenshot

Absorb LMS course catalog and ways to search for a course. Source: Absorb LMS 10-day free trial portal.

absorb lms sample course content screenshot

Absorb LMS sample course content with badges/certifications and social sharing opportunities. Source: Absorb LMS 10-day free trial portal.

  • Ease of Setup – Users all appreciate being assigned a success advisor that helps them get set up quickly and effectively solves any setup and mitigation issues quickly.
  • Ease of Use – Reviewers agree that the navigation is easy and intuitive. There is little to no learning curve when it comes to using the software.
  • Features – The e-commerce feature allowing users to sell their courses is a big hit for enterprise users. Others appreciate the many customization features, the ability to pick from a pool of pre-built courses, and the ability to track learners’ progress. Users do think the reporting functions could use improvement.
  • Quality of Support – We saw very few complaints about customer support with Absorb LMS. Uses find the support team to be incredibly helpful and responsive.
  • Value for Money – Most users report that the features available, the set-up success manager, and the better-than-average customer support provides a lot of value for the money.
absorb lms resource center screenshot

Absorb LMS resource center. Source: Absorb LMS 10-day free trial portal.

Absorb LMS Contact Information

Parent Company:
Absorb
Headquarters:
Canada
Year Founded:
2002
Website:
www.absorblms.com
Facebook:
facebook.com/AbsorbLMS
Twitter:
twitter.com/AbsorbLMS
LinkedIn:
linkedin.com/company/absorb-software/
Instagram:
instagram.com/absorblms/
TikTok:

Absorb LMS alternatives

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Absorb LMS Custom Pricing 4.7
TalentLMS $69/month 4.7
Schoology Not Disclosed 4.4

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