We may earn money when you click on links to our partners. Advertiser Disclosure

Pinpoint

Review by RAECHEL CONOVER
Updated May 31, 2024

Pinpoint makes managing your hiring process easier, even when faced with challenges. It delivers a fast and flexible ATS that streamlines your processes, saving you time and helping you attract and hire the best candidates. Pinpoint is constantly evolving and focuses on customer experience, customer service, and deep integrations so you can use it successfully with any programs you already have in place.

Pros

  • Many customizations available
  • Intuitive, user-friendly interface
  • Automates processes
  • Quick and responsive customer service
  • Candidate focused
Cons

  • No phone support
  • Lacking some features compared to competitors
Pinpoint logo
Best for SMBs
4.5
Features score
4
Pricing score
3
Support score
4
Reputation score
5

What is Pinpoint?

Pinpoint is a flexible ATS created to optimize your recruiting and hiring processes. The platform is configured to work with your current processes and programs, taking into account the way you recruit and where it can best help you succeed.

dashboard for pinpoint

Pinpoint dashboard.

Pinpoint stands out from the crowd by strongly emphasizing the customer experience. They provide excellent customer support and enable customizations in every aspect of the ATS. Additionally, it’s dedicated to consistent improvement, always gathering user suggestions and conducting research to evolve the software.

Schedule Your Demo Today Visit Pinpoint’s website.

Features include recruiting, hiring, onboarding tools, deep integrations, team communications, and reporting. Pinpoint provides a candidate-focused, high-touch process with a platform designed for team communications and superior customer support.

Reviewers love Pinpoint and deem it an easy-to-use, intuitive, and standout platform. They have nothing but positive feedback about the quick and responsive customer service.

customize job postings

Pinpoint allows you to customize job postings and applications to trigger automated processes based on a candidate’s answers.

How much does Pinpoint cost?

Because Pinpoint is so flexible, they don’t provide upfront pricing. Instead, you schedule a demo with a member of their sales team, and once they understand your current processes and pain points, they will provide you with an accurate price quote.

Schedule Your Demo Today Visit Pinpoint’s website.

Which features does Pinpoint offer?

Applicant Tracking Systems Features
Onboarding
Job Posting
Resume Parsing
Compliance

Other notable Pinpoint features

  • Personalized onboarding platform
  • Candidate engagement
  • Interview scheduling
  • Implementation and training
  • Reporting
  • Interview scheduling
customer sucess manager on pinpoint

Schedule interviews easily through Pinpoint.

What types of support does Pinpoint offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support
finding candidates on pinpoint

Easy candidate sorting and viewing on Pinpoint.

Pinpoint user review highlights

We analyzed 140 user reviews about Pinpoint from three third-party review websites to provide this summary.

Our findings indicate that reviewers greatly appreciate Pinpoint and only cite a few drawbacks. Generally, the problems reviewers share are vague and suggest that the platform is a bit clunky and lacks the bells and whistles that competitors feature. However, almost all negative reviews indicate that Pinpoint is very good at taking constructive feedback and implementing changes to continuously improve the platform. In fact, many suggested improvements are already in the works.

On the flip side, Pinpoint customers state that the platform is easy to learn and use, intuitive, and features customer support that is responsive, helpful, and quick to respond. Users find that the platform makes their job faster and easier and is, overall, of considerable value to them.

  • Ease of Setup – One user comments that the onboarding module needs some work, but most others agree that the setup process is fairly easy.
  • Ease of Use – Reviewers say the learning curve is minimal and that the program is very intuitive and easy to use.
  • Features – Users report that Pinpoint has wonderful features, including customer support, integrations, and ease of scheduling.
  • Quality of Support – One of Pinpoint’s strongest features is its customer service. Reviewers say it is very quick and helpful and very open to improvement suggestions—and spoiler, the company actually implements many of the suggested improvements.
  • Value for Money – Users all agree that Pinpoint is a huge value for the money. One reviewer calls it the “best bang for your buck,” and many others echo that sentiment.

Pinpoint Contact Information

Parent Company:
Pinpoint
Headquarters:
United Kingdom
Year Founded:
2017
Website:
www.pinpointhq.com
Facebook:
facebook.com/pinpointhq/
Twitter:
twitter.com/pinpointhq
LinkedIn:
linkedin.com/company/pinpointhq/
YouTube:
youtube.com/@pinpoint7825

Pinpoint alternatives

Software Starting Price B2B Reviews Score
Pinpoint Request a quote 4.5
Greenhouse Custom Pricing 4.7
Transformify $874 / month 4.8

Pinpoint Reviews

When we've collected enough reviews for a good sample, we'll publish them here.

Write a review