We may earn money when you click on links to our partners. Advertiser Disclosure


Updated December 19, 2023

Reviews.io is a forward-thinking review software that emphasizes social media sharing through video reviews and an Influencer Discovery program. It features many perks that come along with being a Google Licensed Partner. Reviews are collected with verified proof of purchase, while a wide range of widgets makes it easy to share collected reviews. Affordable pricing makes the software accessible to companies of all sizes.


  • Month-to-month contract
  • Free trial available
  • Own and use reviews collected
  • Licensed Google Review Partner
  • Video review capability

  • Limited searchability of reviews
  • No advanced analytics in lower-level plans
Reviews.io logo
Best for small businesses

What is Reviews.io?

Reviews.io is a comprehensive customer review management platform that enables businesses to efficiently collect, manage, and showcase customer feedback. It stands out in two significant ways: it is a Google Licensed Partner and is genuinely the best at harnessing the power of social media. Being a Google Licensed Partner means that Google recognizes it as a trustworthy site and enables Google Seller Ratings, Rich Snippets, and Stars, which create higher click-through rates and online visibility.

reviews.io creating review invitations screenshot

Create custom review invitations. Source: Reviews.io 14-day free trial.

Regarding social media, Reviews.io uses video review capability to customize Facebook and Instagram content. It also uses an Influencer Discovery feature that connects influencers with brands they already use and love, making it even easier to increase brand visibility.

Reviews.io also excels in many other areas offering a range of pricing and plan options that allow even the newest, smallest businesses to excel. The month-to-month contract makes it easy to commit, while the ability to export and own the reviews you collect means complete control of where and how you share your ratings.

Users find Reviews.io easy enough to use, with widgets that make sharing on your website easy. They also find customer service prompt and helpful, and the consensus is that the site is honest, affordable, and truly stands out from the competition.

How much does Reviews.io cost?

Reviews.io plans start at $45/month.

Starting price:
$45 per month
Free trial:
14 Days
Free version:
Not Available
Reviews.io Pricing & Plans
Early Stage Growth Professional Enterprise
Starting at $45/month Starting at $89/month Starting at $159/month Starting at $499/month
50 Invitations 500 Invitations 2,500 Invitations Unlimited Invitations

What’s included in every Reviews.io plan? Starting in the most basic Early Stages plan, every Reviews.io plan includes automated review requests, photo and video review collection, notifications, the ability to respond to reviews, Google Seller Ratings and Google snippets, review imports, and the Social Proof Editor. Beyond the basic level, you get more review invitations (the Enterprise level is unlimited), the ability to send SMS invitations, and advanced review widgets. At the Professional and Enterprise levels, you get increasingly advanced analytics, customer surveys, and more.

reviews.io review management dashboard screenshot

Reviews.io review management dashboard. Source: Reviews.io free trial.

Which features does Reviews.io offer?

Review Software Features
Review management: get notified and address negative reviews quickly
Review collection: send review requests through email and SMS or require proof of purchase to leave a review
Review sharing: Social Proof Editor collects photo and video reviews specifically ready for social media use
Review insights: collect measurable statistics
Integrations: integrates with many third-party programs and can create custom integrations as needed

Other notable Reviews.io features

  • In-store reviews
  • Local reviews
  • Deep product and consumer insights
  • Flow email sequencing
  • Competitor analysis

What types of support does Reviews.io offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
Email Support
Live Chat
Phone Support
reviews.io widget screenshot

A widget that Reviews.io offers to add UGC to your website. Source: Reviews.io free trial.

Reviews.io user review highlights

We analyzed 509 user reviews about Reviews.io from four third-party review websites to provide this summary.

Reviews about Reviews.io find the review software to be boutique-like and able to accommodate the unique needs of small to medium size businesses. Users are impressed with how proactive, responsive, and helpful the customer service team is and say it truly makes Reviews.io stand out from the competition.

The only drawback identified in reviews of Reviews.io is that it isn’t as well known or a big name as some other competitors, and the platform itself is a little hard to navigate.

reviews.io setup process screenshot

Reviews.io setup process. Source: Reviews.io 14-day free trial.

  • Ease of Setup – users found Reviews.io to be proactive and helpful during the setup process and ultimately very easy to get started.
  • Ease of Use – while most users say that the platform is relatively easy to use, there are a few gripes that it’s overly complicated and hard to get used to.
  • Features – of the features mentioned in Reviews.io reviews, users say that the custom API makes it easy to use and incorporate reviews on their website. Users also find the analytic tools beneficial in identifying areas for improvement, and several users say that owning their reviews collected is not something most review software offers.
  • Quality of Support -users find Reviews.io customer support extremely responsive and helpful.
  • Value for Money – most users find Reviews.io to be honest, well-managed, and an excellent value for the money.
reviews.io dashboard screenshot

Reviews.io dashboard. Source: Reviews.io 14-day free trial.

Reviews.io Contact Information

Parent Company:
Leicester, UK
Year Founded:

Reviews.io alternatives

Software Starting Price B2B Reviews Score
Reviews.io $45 / month 4.75
ConsumerAffairs for Brands Schedule a call 4.5
Yotpo $15 / month 4.25

Reviews.io Reviews

When we've collected enough reviews for a good sample, we'll publish them here.

Write a review