We may earn money when you click on links to our partners. Advertiser Disclosure

ClickTime

Review by RAECHEL CONOVER
Updated June 14, 2024

ClickTime is a workforce management software that helps businesses be more productive every single day. Offering a range of products for businesses of all sizes, from time tracking to resource management and more, plans are straightforward and affordable. ClickTime helps you manage your company’s time and resources while empowering you to plan, track, analyze, and optimize your work.

Pros

  • Straightforward mobile app
  • Easy user interface
  • Highly customizable
  • Open API
  • Rich feature set
Cons

  • Learning curve is steep
  • Starter level is too basic for some
ClickTime logo
Best for mid-sized businesses
4.9
Features score
5
Pricing score
5
Support score
4
Reputation score
5

What is ClickTime?

ClickTime is a comprehensive time management solution that offers a range of features beneficial for mid to enterprise-level businesses. It enables time and resource tracking across projects and your workforce while providing you with customizable reports and valuable insights into time allocation and project progress.

clicktime week view

ClickTime breaks hours down weekly and daily, and by project.

Advanced billing rates streamline invoicing, while comprehensive time off management features simplify leave tracking. Seamless integrations, administrative tools like alerts and approvals, and resource management capabilities enhance efficiency. With insights into project progress and financial performance, varying levels of customer support, and the option for enterprise-level customization, ClickTime empowers businesses to optimize time management processes, improve resource allocation, and make informed decisions.

Many integrations are included in the top plans; if you don’t find what you need, an API is available to create it. ClickTime pleases users who find the mobile app handy and the customer service representatives to be beneficial and responsive.

clicktime calandar overview

Six-month overview or hours provided by ClickTime.

Is ClickTime legit?

A SaaS model time tracking pioneer, ClickTime was created by two brothers, Alex and Harold Mann, to fill a void and help businesses manage employee time. Helping clients track hours and projects for over two decades, ClickTime has evolved with technology and transformed how companies use their time and resources.

clicktime dashboard

ClickTime dashboard.

Get Started Visit ClickTime’s website.

How much does ClickTime cost?

ClickTime plans start at $12

Starting price:
$12 per month per user
Free trial:
Not Available
Free version:
Not Available
ClickTime Pricing & Plans
Starter Team Premier Enterprise
Starting at $12 /mo /user Starting at $15 /mo /user Starting at $27 /mo /user Request a quote
Up to 25 users Up to 200 users Up to 200 users N/A

What’s included in every ClickTime plan?

At the most basic level, Starter, ClickTime includes its signature easy time tracking, over 70 customizable reports, and automated emails for incomplete timesheets. Moving up to the Team level, you get access to advanced billing rates for time tracking, more customizations, more reporting features, full time-off management features, full integrations, and more admin features like custom alerts and timesheet approvals

At the Premier level, you gain access to resource management and planning tools, project and financial insights, and higher levels of customer support. Additionally, there is an Enterprise level that is completely configured to meet your unique needs – you must speak to a sales representative to set it up.

clicktime project tracking

Time can be broken down by project through ClickTime.

Which features does ClickTime offer?

Time Tracking Software Features
Multiple clock-in methods: online clock-in methods from anywhere through mobile time-clock app
Editing and adding time: ability to manually enter or override a clock-in
Reporting: dashboards and visual summaries, along with multiple types of reports
Scheduling tools: helps you manage overtime and time off
Integrations: many with an API to create more as needed

Other notable ClickTime features

  • Expense tracking
  • Time off management
  • Resource management
  • Project management
  • Business intelligence

Get Started Visit ClickTime’s website.

What types of support does ClickTime offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

ClickTime user review highlights

We analyzed 982 user reviews about ClickTime from three third-party review websites to provide this summary.

Overall, users find ClickTime to be of great value, but it has a few drawbacks. The biggest downfall is that the website is a bit complex to use. Users report that there is a definite learning curve for beginners, while others lament that it’s great on the mobile app for employees but a bit more cumbersome on the backend for admins.

clicktime mobile app time tracking

Easy to use ClickTime mobile app to track time.

Other than a few gripes, users praise ClickTime highly, saying it’s scalable, has a user-friendly interface, and has very responsive customer service. The help resources are a nice touch, and the employee mobile app makes it easy to track time and projects.

  • Ease of Setup – Users report no problems with setup. One user even says it only took him 15 minutes to get up and running.
  • Ease of Use – Reviewers say the user interface is straightforward to use but that the overall website is a bit complex.
  • Features – Customer service, mobile app, and user interface are all features that users appreciate.
  • Quality of Support – Customers appreciate how responsive, helpful, and professional ClickTime’s customer service team is.
  • Value for Money – Most users say that ClickTime saves them a lot of time and resources and is an excellent value for the cost.

ClickTime Contact Information

Parent Company:
ClickTime
Headquarters:
San Francisco, CA
Year Founded:
1999
Website:
www.clicktime.com
Facebook:
facebook.com/ClickTime
Twitter:
twitter.com/clicktime
LinkedIn:
linkedin.com/company/clicktime-com/
Instagram:
instagram.com/clicktime
YouTube:
youtube.com/c/Clicktime

ClickTime alternatives

Software Starting Price B2B Reviews Score
ClickTime $12 / month / user 4.9
Homebase $20 / month / location 4.8
TimeTrakGo $2.40 / month – employee 4.8

ClickTime Reviews

When we've collected enough reviews for a good sample, we'll publish them here.

Write a review