Text Messaging Service for Business Reviews
To identify the best business text messaging services, we evaluated each platform using five major metrics: bulk SMS messaging, two-way text messaging, text scheduling and automation, SMS campaign management platform, and reporting and analytics.
EZ Texting – Best Overall Business Text Messaging Service
EZ Texting is an SMS marketing software company that enables businesses to improve deliverability and reach their customers through mass texting, automation, and personalized messages. The software comes with a convenient dashboard where businesses can create promotions and announcements, manage contacts, and analyze their campaigns. Some features of EZ Texting include keywords, QR codes, and MMS messaging. EZ Texting is good for businesses looking for a convenient text marketing service.
- Easy-to-use messaging dashboard
- Strong automation and scheduling tools
- Supports SMS and MMS campaigns
- Useful keyword and QR code marketing features
- Advanced features may require higher-tier plans
- Pricing increases with larger messaging volumes
EZ Texting messages overview page.
Start Free Visit EZ Texting’s website
EZ Texting features
- Bulk SMS Messaging: Send promotional messages, announcements, discounts, reminders, and updates to large groups of contacts simultaneously. EZ Texting supports mass-texting campaigns with personalized fields, helping businesses create more targeted messages.
- Two-Way Text Messaging: Respond directly to messages, allowing businesses to manage conversations, answer questions, collect feedback, and provide customer support through SMS.
- Text Scheduling & Automation: Allows businesses to schedule texts in advance and automate campaigns, including reminders, recurring promotions, welcome messages, and keyword-triggered responses.
- SMS Campaign Management Platform: Manage contact lists, subscriber groups, campaigns, keywords, templates, and opt-in tools through a centralized platform designed for creating and monitoring SMS campaigns.
- Reporting & Analytics: Provides campaign reporting tools that track delivery rates, click activity, subscriber growth, opt-outs, and overall messaging performance.
How EZ Texting pricing works
EZ Texting offers several monthly subscription plans based on messaging volume, contacts, and included features. The company also provides a 14-day free trial option for businesses that want to test the platform before committing. Monthly pricing includes:
- Launch: Starting at $25/month (up to 500 contacts)
- Boost: Starting at $75/month (500–2,000 contacts)
- Scale: Starting at $125/month (2,000–50,000 contacts)
- Enterprise: Starting at $3,000/month (50,000+ contacts)
What markets does EZ Texting serve?
EZ Texting works well for small businesses, retailers, restaurants, healthcare organizations, real estate companies, nonprofits, franchises, and service businesses that need an accessible SMS marketing platform.
Read our full EZ Texting review
SimpleTexting – Best for Small Business SMS Marketing
SimpleTexting is an SMS marketing platform designed specifically for businesses looking to leverage a simple way to send promotional text messages and communicate with their clients. SimpleTexting provides mass texting features coupled with two-way messaging, contact management, integration, and reporting. The platform also supports unlimited contacts, allowing businesses to store and organize large subscriber lists without contact volume limits. SimpleTexting’s user-friendly design positions it as the perfect choice for smaller businesses seeking to implement SMS marketing campaigns.
- Simple and beginner-friendly interface
- Strong contact management tools
- Supports automated messaging workflows
- Advanced features may require premium plans
- Less focused on enterprise communication needs
SimpleTexting lists for group texts.
SimpleTexting features
- Bulk SMS Messaging: Send promotional campaigns, customer updates, event announcements, and alerts to large subscriber lists via bulk SMS and MMS.
- Two-Way Text Messaging: Enables businesses and customers to communicate via SMS, making it useful for customer support, appointment questions, feedback requests, and sales inquiries.
- Text Scheduling & Automation: Schedule campaigns in advance and automate messages with autoresponders, drip campaigns, recurring texts, and customer engagement workflows.
- SMS Campaign Management Platform: Provides tools to manage contacts, keywords, campaigns, templates, opt-ins, and integrations from a single centralized dashboard.
- Reporting & Analytics: Monitor message delivery, campaign performance, clicks, responses, subscriber activity, and engagement trends.
How SimpleTexting pricing works
SimpleTexting pricing is based on messaging volume and features. Businesses can choose from multiple plans based on the number of messages they need each month and enjoy a 14-day free trial.
- 500 texts: Starting at $39/month
- 1,000 texts: Starting at $59/month
- 2,000 texts: Starting at $89/month
- 3,000 texts: Starting at $119/month
- 7,500 texts: Starting at $239/month
What markets does SimpleTexting serve?
SimpleTexting is ideal for small businesses, retailers, restaurants, nonprofits, healthcare providers, education organizations, and service companies looking for an easy-to-use SMS communication platform.
SlickText – Best for Customer Engagement
SlickText is a platform for business text messaging that helps enterprises build customer relationships through SMS marketing campaigns, automation, and subscriber engagement. SlickText provides features such as bulk messaging, text-to-join campaigns, customer segmentation, autoresponders, and loyalty programs. SlickText’s capabilities of automation and personalization make it a good choice for enterprises wishing to use SMS marketing for customer engagement.
- Strong customer engagement features
- Easy-to-use campaign builder
- Advanced segmentation tools
- Supports automated messaging workflows
- Higher messaging volumes require more expensive plans
- Some advanced automation features are limited to higher tiers
SlickText inbox.
SlickText features
- Bulk SMS Messaging: Send promotional campaigns, customer updates, special offers, event announcements, and notifications to large subscriber groups. SlickText supports mass texting with personalized messages to improve customer engagement.
- Two-Way Text Messaging: Communicate with customers via two-way SMS, allowing them to answer questions, collect feedback, manage inquiries, and provide customer support.
- Text Scheduling & Automation: Allows businesses to schedule messages and automate communication through autoresponders, recurring campaigns, drip campaigns, birthday messages, and keyword-triggered responses.
- SMS Campaign Management Platform: Manage subscriber lists, keywords, campaigns, opt-in tools, message templates, and customer groups through SlickText’s centralized SMS platform.
- Reporting & Analytics: Provides campaign insights including message delivery rates, click tracking, subscriber growth, opt-out rates, and engagement analytics.
How SlickText pricing works
SlickText offers several monthly plans based on the number of text message credits included. Businesses can select plans based on their messaging volume and feature requirements. Also, SlickText offers a 14-day free trial to test out their platform.
- 500 credits: Starting at $29/month
- 1,000 credits: Starting at $49/month
- 2,000 credits: Starting at $79/month
- 3,500 credits: Starting at $129/month
- 5,000 credits: Starting at $169/month
What markets does SlickText serve?
SlickText is designed for retailers, restaurants, fitness centers, healthcare providers, nonprofits, service businesses, schools, and organizations that want to improve customer communication through SMS marketing.
Textmagic – Best for International SMS Messaging
Textmagic is a business SMS application developed for organizations that require international text communication. Using Textmagic, businesses can engage in bulk messaging, manage customer conversations, send automated notifications, and integrate SMS messaging with other software via integration services and APIs. Since Textmagic supports international messaging, virtual numbers, and usage-based billing, it is an excellent option for businesses that communicate with their customers internationally.
- Supports international SMS messaging
- Flexible pay-as-you-go pricing
- Strong API and integration capabilities
- Supports two-way customer communication
- Less focused on advanced marketing automation
- Reporting features are more basic than some competitors
Composing a text with Textmagic.
Textmagic features
- Bulk SMS Messaging: Send large-scale SMS campaigns for promotions, alerts, reminders, notifications, and customer updates. Textmagic supports bulk messaging with contact imports and message personalization.
- Two-Way Text Messaging: Send and receive SMS messages via Textmagic, enabling customer support, sales, and service teams to communicate directly with customers.
- Text Scheduling & Automation: Enables businesses to schedule messages in advance and automate notifications, reminders, and recurring communications. Additional automation capabilities are available through integrations and API connections.
- SMS Campaign Management Platform: Manage contacts, message templates, sender numbers, campaigns, and SMS automated workflows through Textmagic’s online platform.
- Reporting & Analytics: Provides delivery reports, message history, campaign tracking, and usage insights to help businesses evaluate SMS performance.
How Textmagic pricing works
Textmagic uses a pay-as-you-go pricing model rather than requiring businesses to purchase a monthly subscription, along with a 30-day free trial. Costs vary depending on destination country, message volume, and selected services.
- 500 SMS: $34.50
- 1,000 SMS: $59
- 2,000 SMS: $90
- 5,000 SMS: $185
- 10,000 SMS: $360
What markets does Textmagic serve?
Textmagic is well suited for international businesses, travel companies, healthcare providers, real estate companies, logistics organizations, e-commerce businesses, and service providers that need dependable SMS communication.
Salesmsg – Best for Sales and Customer Conversations
Salesmsg is a text messaging solution specifically designed for sales and customer support teams, as well as companies that require direct communication with customers. The application is built around conversational SMS and allows users to launch campaigns, communicate with customers, send automated replies, and incorporate text messages within the sales workflow. Thanks to its CRM integrations and shared inbox functionality, Salesmsg is an ideal compliance tool for sales-oriented businesses seeking text messaging solutions.
- Excellent two-way texting capabilities
- Strong CRM integrations
- Built for sales communication workflows
- Shared team inbox features
- Less focused on large-scale marketing campaigns
- Advanced features may require integrations
Salesmsg inbox.
Salesmsg features
- Bulk SMS Messaging: Send broadcast messages, promotional updates, reminders, and customer announcements to selected contact groups. Salesmsg also supports personalized messaging for targeted outreach.
- Two-Way Text Messaging: Specializes in conversational texting, allowing sales and service teams to manage customer replies, follow-ups, and ongoing conversations from a shared inbox.
- Text Scheduling & Automation: Schedule messages and automate follow-ups, reminders, drip campaigns, and customer communication workflows through Salesmsg and connected integrations.
- SMS Campaign Management Platform: Provides tools to manage contacts, conversations, templates, campaigns, phone numbers, and team communication from a single platform.
- Reporting & Analytics: Monitor messaging activity, delivery information, team performance, response rates, and conversation history.
How Salesmsg pricing works
Salesmsg offers subscription plans based on the number of users, phone numbers, and messaging requirements. Businesses can choose plans depending on their team size and texting needs. They also offer a 14-day free trial so that customers can test out their business texting platform.
- 500 messages: Starting at $25/month
- 1,000 messages: Starting at $49/month
- 2,500 messages: Starting at $99/month
- 5,000 messages: Starting at $179/month
- 7,500 messages: Starting at $249/month
What markets does Salesmsg serve?
Salesmsg is best suited for sales teams, real estate businesses, recruiting companies, service providers, healthcare organizations, and businesses that rely heavily on customer conversations and lead follow-up.
Compare the Best Text Messaging Services for Business Side-by-Side
| Software name | Why we picked it | Starting price for cheapest plan | Highlights |
|---|---|---|---|
| EZ Texting | Best Overall Business Text Messaging Service | $25/month | Easy-to-use SMS marketing platform with strong automation tools |
| SimpleTexting | Best for Small Business SMS Marketing | $39/month | Beginner-friendly texting platform with strong campaign management |
| SlickText | Best for Customer Engagement | $29/month | Advanced engagement tools, segmentation, and automation |
| Textmagic | Best for International SMS Messaging | $34.50 (pay-as-you-go) | Flexible global SMS communication and API capabilities |
| Salesmsg | Best for Sales and Customer Conversations | $25/month | Powerful two-way texting and CRM integrations |
What Is Business Text Messaging?
Business texting is a form of communication in which businesses can send SMS and MMS messages to clients, employees, potential customers, and other contacts. Companies use business text messages for promotions, appointment reminders, order updates, notifications, alerts, customer service communications, and sales follow-up communications. Some common characteristics of business texting services include bulk text messaging, two-way text messaging, text message automation, text message scheduling, contact management, and analytics.
What Is an Example of Business Text Messaging?
One instance of business text messaging is an appointment reminder from the company to the client before the scheduled time. The following text could appear in a reminder: “Reminder: Your appointment is scheduled for tomorrow at 10 a.m. Please reply YES to confirm or contact us in case of scheduling changes.” Text messaging is used by businesses not only to send appointment reminders but also to offer promotions, inform about order and delivery status, and conduct SMS surveys.
What Does Business Text Messaging Software Do?
Business SMS and MMS software solutions enable businesses to compose, send, and manage their SMS and MMS communications with customers, employees, and contacts. Such solutions enable businesses to engage in mass SMS communication, handle two-way communication, create SMS campaigns, send automated SMS messages, organize contact lists, and analyze the performance of their SMS campaigns through reporting and analytics capabilities. Business SMS solutions can incorporate features such as integration with other systems, personalization options, keyword capabilities, and customer segmentation.
How Much Does Business Text Messaging Software Cost?
The price of software for business texting depends on several factors, including the software vendor, the number of messages sent, the number of users who will access it, and the services included in the package. The most basic packages cost about $20 to $30 per month and provide all the necessary tools, such as mass texting, contact management, and scheduling. Other packages that include automation tools, analytics, integrations, and higher message limits may cost $50 to $200 per month or more. Custom solutions with special business requirements are charged on a customized basis.
Text Messaging Service for Business FAQs
How do I measure the success of my mass texting campaign?
The success of a mass text marketing campaign can be evaluated through metrics such as delivery rate, click-through rate, response rate, conversion rate, subscriber rate, and opt-out rate. Many SMS services come with analytics that can help organizations evaluate their performance.
Can automation tools help organize customer conversations?
Yes. Some automation tools could help organize communication between the business and the client by filtering messages, sending automated responses, scheduling follow-ups, and managing the entire communication process through a unified inbox.
Can I send mass texts without a long code or short code?
Yes. Companies can send mass text messages without needing to use a long code or short code by using alternatives such as a toll-free number, a business phone number, or an application-to-person messaging service. Many SMS providers offer such services, enabling companies to send bulk messages while retaining the sender’s identity.
How We Chose the Best Text Messaging Service for Business
The best text messaging services for business were selected through a standardized review of leading SMS marketing services, business communication tools, and customer engagement solutions. We evaluated each platform across four equally weighted categories.
- Features and Functionality: Each business text messaging platform was evaluated based on the extent to which it can handle various communication requirements, such as mass SMS, two-way text messaging, text scheduling and automation, SMS campaign management, and reports and analytics. The best business text messaging providers were those that offered comprehensive messaging solutions, personalization, integration, easy campaign management, and tools that enable businesses to improve customer communication.
- Pricing and Fees: We considered the pricing offered by different providers for monthly subscriptions, pay-as-you-go services, SMS volume, features, and additional costs. The best business text messaging solutions were those with flexible pricing, affordable open rates, and quality features.
- Ease of Use and Support: Ease of setting up the platforms, dashboard interface, campaign tools, automation tools, and integrations, as well as support, were assessed for all providers. Providers with a friendly interface, good support across multiple channels like phone, email, and live chat, and other strong features received high rankings.
- Reliability and Reputation: Customer feedback, industry reputation, reliability, security, and users’ experiences with providers were also considered. Those with reliable performance, positive user experiences, and a reputation in the field received the highest rankings.